Member Spotlight

August/September 2016 Member Spotlight – Part 1

Meet NAPW members in Member Spotlight, a monthly column where members highlight their careers and businesses. This month, we feature four accomplished women, so be sure to check out each of their profiles. VIP, Elite and Preferred Members: to be featured in Member Spotlight, contact us at

geraldine-cantrell-vipGeraldine Cantrell

Company: Private Practice
Industry: Clinical Counseling
Title: Licensed Psychotherapist
Location: Sedona, AZ

NAPW: Think about an instance when you were given an assignment you thought you would not be able to complete. How did you accomplish the assignment?

Cantrell: My assignment was a personal creative challenge. Never having sculpted a bronze before, I basically jumped into the endeavor without a clue on how to go about it. After six months of working on the piece, it fell apart and I was devastated. I told myself there was no way I could fix this. Then abruptly, it came to me that I could put the piece together differently; in fact, I could make it better! It took another six months during which time I ended up creating an award-winning sculpture. A seeming disaster could’ve become an insurmountable obstacle had I been unwilling to see it differently.

NAPW: When is it okay to “break the rules?”

Cantrell: I happen to believe it’s not okay to “break the rules,” when it could cause harm to self or others. Then again, it depends on how we define “harm.” When we remember our divinity, I have no doubt we’ll be able to live in harmony and peace; for whatever “rules” are necessary, are already written on our hearts.

NAPW: Name three college courses that best prepared you for your current job.

Cantrell: I could tell you that such classes as Crisis Intervention, Abnormal Psychology and Personality Disorders prepared me well for a career in clinical counseling. I learned a lot, but they were only academics. What prepped me far better than any grad school course was the reality of my abusive childhood. Experiences are vastly superior to most didactic teaching.

NAPW: What kinds of people do you work best with?

Cantrell: Creative, intelligent, self-motivated folks who can think outside the box and laugh at themselves.

NAPW:  How do you handle a chaotic work situation?

Cantrell: Some chaos can be used constructively to generate healthy boundaries, greater understanding, compassion and forgiveness. There is a solution for everything. Knowing this truth, we can remain calm which helps to quiet agitated nerves in group settings.

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vip_laurel_deegan_frickeLaurel Deegan-Fricke

Company: National Coalition of Native American College Placement Services (NCNACPS)
Industry: Education
Title: Founder/CEO
Location: Raleigh, NC

NAPW: If you can take a day off from work, what would you do first? Why?

Fricke: I would rest and refresh. I wouldn’t have an alarm set in the morning. Then, I would be sure to do an outdoor activity!

NAPW: What is the best business advice you ever received from another woman?

Fricke: To focus on the money! As women, we naturally go beyond for others. I started out with a strong mission to help those who typically do not have representation. During the first year of my startup and networking experiences, I would shed tears just stating my mission statement. One woman was a Financial Advisor of the WSBA and gave me a boost of encouragement and told me that I cannot fulfill my mission without a financial plan or funding. So, focus on the money in order to be a successful nonprofit that creates a track record for helping others go on to higher education.

NAPW: If you travel for business, how do you maintain your home life?

Fricke: I travel one-to-three weeks a month while having four children and a dog as a single mother. In order to maintain our home life, we work together on a well-planned schedule and calendar. My two oldest daughters are in college and my two younger children are in high school. Our team includes a great pet-sitter, house-sitter and custody time with their father. You can never go wrong in life when you put your family first. I make sure they know that their time is important to me as well.

NAPW: What one key factor made the difference in your business?

Fricke: Having a strong background in business and understanding how to build professional relations is the key to success. In the nonprofit realm, I rely heavily on business partnerships and working together for the same cause, and staying truly focused on our mission.

NAPW: What major obstacle did you overcome in the past year?

Fricke: I am running for North Carolina State Senate District 15. I have two full-time jobs with my nonprofit, as well as working on the campaign. I decided to run for office when I learned that there are no Native Americans currently serving in the Senate. Additionally, upon my election on November 8, 2016, I will be the first Native American woman to be elected. I strongly feel that if Natives Americans are not at the table and are not representing, then we will be forgotten and left behind. In the current political environment everyone must have a voice. Please join my campaign and together we will make history!

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wendy_dickinsonWendy Dickinson

Company: Wendy B. Dickinson Coaching
Industry: Coaching
Title: Wendy Dickinson, CPC, ELI MP, Coach
Location: Richmond, VA

NAPW: In what ways do you raise the bar for yourself and others around you?

Dickinson: As a coach, I create the space for my clients to develop a personal compass. This is a transformational journey of exploration. Each of us has the opportunity to create a legacy with our life, based on our passions and purpose. Identifying the values, gifts, skills and strengths that distinguish one person from another is at the core of our navigational system. Once we acknowledge and validate those inner resources, we can build a framework for decision-making, aligning our thoughts, feelings and actions.

NAPW: What tools or processes do you use to stay organized?

Dickinson: The Energy Leadership Index (ELI), an attitudinal assessment created by Bruce D. Schneider of iPEC, is a great place to begin. This assessment reveals the filters a client has developed and how those filters influence the client’s life. The ELI helps a client see the type of energy expressed at home and work.

NAPW: Describe a situation in which you were able to positively influence the actions of others in a desired direction.

Dickinson: Recently, I worked with someone who recognized a disconnect in their interpersonal skills and persona he/she desired to present to colleagues. First, we discovered the distribution of energetic resources when stressed versus a day when things were progressing normally. We identified energy blacks, which resulted in patterns of behavior that were comfortable and familiar, but not aligned with the client’s values. Then, we explored a number of mindfulness practices that led to grate self-awareness as well as an increase in the client’s emotional intelligence. The client felt a great sense of accomplishment as relationships improved, stress lowered and productivity increased.

NAPW: What ways have you found to make your job easier or more rewarding?

Dickinson: Coaching is a means of manifesting my values and gifts. Partnering with clients to reduce stress and increase engagement, and productivity in their lives is extraordinarily rewarding. Initially, marketing felt like a challenge to me. Past positions provided clients, so marketing my services is new to me. My intention is to network and market with authenticity while trusting that those who will be best served by my coaching will find me. This intention, along with support makes this easier for me.

NAPW: What career lessons have you learned the hard way?

Dickinson: As a member of a client-centered profession, it is very important to abide by the standards of conduct and ethics of the International Coach Federation (ICF), meditation and centering practices allow me to hold the space for my clients to work without judgement, distraction or other thoughts intruding on the process. The unexpected moments in working with others are opportunities for growth. By adhering to ICF guidelines and being centered, I can meet each client as a source of acknowledgement and validation while honoring the client’s agenda for the session.

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wendy-haynes-brittonWendy Haynes-Britton

Company: Clearing Path’s Therapeutic Services, Ltd.
Industry: Behavioral Health
Title: Co-Owner
Location: Dayton, OH

NAPW: In what ways do you raise the bar for yourself and others around you?

Britton: I’m a fairly impulsive person, so I end up volunteering myself and accepting challenges. When I have made the commitment to the task, I do what I need to do to meet the challenge, which is continually raising the bar for myself.

NAPW: What tools or processes do you use to stay organized?

Britton: “To-do” lists are very important to me. I write things down on scrap paper or Post-it notes and put them in places where I can see them. I enjoy throwing the papers away because it means the task is done.

NAPW: What ways have you found to make your job easier or more rewarding?

Britton: To make my job easier, I try not to take my emotional work home with me. It could cause a burn out. I release and relax on my drive home. As a Clinical Counselor, I work with individuals who suffer from mental health and/or addiction issues. Helping people recover is so rewarding, even if it is only one or two people out of a handful.

NAPW: What is the most important quality you look for in an employee?

Britton: Sincerity. It’s important to have employees with genuine and honest character traits.

NAPW:  What career lessons have you learned the hard way?

Britton: Losing faith and staying at a job that I didn’t like. Fortunately, there have been positive people in my life who see more in me than I do. Fear has been a hurdle I have worked on in order to pursue my career goals. If I let fear conquer, I may not be where I am today.

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Megan Bozzuto

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